{"id":1224,"date":"2013-04-05T17:31:26","date_gmt":"2013-04-05T17:31:26","guid":{"rendered":"http:\/\/www.kriesi.at\/themes\/enfold\/?page_id=1224"},"modified":"2018-08-04T00:22:10","modified_gmt":"2018-08-04T00:22:10","slug":"help","status":"publish","type":"page","link":"https:\/\/nokyausa.com\/?page_id=1224","title":{"rendered":"Help"},"content":{"rendered":"<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='av_section_1' class='avia-section alternate_color avia-section-default avia-no-shadow avia-bg-style-scroll  container_wrap fullsize'   ><div class='container' ><div class='template-page content  av-content-full alpha units'><div class='post-entry post-entry-type-page post-entry-1224'><div class='entry-content-wrapper clearfix'>\n<div class=\"flex_column av_one_third  flex_column_div first  \" ><article class=\"iconbox iconbox_top main_color  \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue81c' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title'  itemprop=\"headline\"  >Product Support<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\"  ><p>For general products questions, please email us at <a href=\"mailto:info@mtqinc.com\">info@mtqinc.com <\/a>or call us at 818.896.4852 Monday\u2014Friday 9-6 (PST)<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><article class=\"iconbox iconbox_top main_color  \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue859' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title'  itemprop=\"headline\"  >Find a Retailer<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\"  ><p>Coming soon.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div><div class=\"flex_column av_one_third  flex_column_div av-zero-column-padding   \" style='border-radius:0px; '><article class=\"iconbox iconbox_top main_color  \"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class=\"iconbox_content\"><header class=\"entry-content-header\"><div class=\"iconbox_icon heading-color\" aria-hidden='true' data-av_icon='\ue80b' data-av_iconfont='entypo-fontello'  ><\/div><h3 class='iconbox_content_title'  itemprop=\"headline\"  >Become a Reseller<\/h3><\/header><div class='iconbox_content_container '  itemprop=\"text\"  ><p>Please visit the Dealer page <a title=\"Dealers\" href=\"http:\/\/nokyausa.com\/wordpress\/?page_id=2634\">here<\/a>.<\/p>\n<\/div><\/div><footer class=\"entry-footer\"><\/footer><\/article><\/div>\n\n<div class=\"flex_column av_two_third  flex_column_div first  \" ><p><div style='padding-bottom:10px;' class='av-special-heading av-special-heading-h3 meta-heading   '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >FAQ<\/h3><div class='special-heading-border'><div class='special-heading-inner-border' ><\/div><\/div><\/div><br \/>\n<section class=\"av_textblock_section\"  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock '   itemprop=\"text\" ><h4>What is the difference between stage 1 and stage 2?<\/h4>\n<p>Stage 1 is stock wattage (OEM spec). Stage 2 is a higher wattage than stock, and therefore is brighter than a stage 1 bulb. Stage 2 is for off-road use only and a heavy-duty wiring harness is strongly recommended.<\/p>\n<h4>Do I need to use a heavy-duty harness?<\/h4>\n<p>The use of a heavy-duty wire harness is strongly recommended with all high wattage applications in order to prevent the melting of your car&#8217;s wires and connector.<\/p>\n<h4>What is your warranty policy?<\/h4>\n<p>Our headlight and fog light bulbs are guaranteed to be free from defects and provide continued operation for\u00a0 a limited period. Please see our warranty page for more information.<\/p>\n<h4>Can I buy from you directly?<\/h4>\n<p>We are a manufacturer and wholesale distributor and we do not sell direct to the public at this time.<\/p>\n<h4>Where can I buy Nokya bulbs?<\/h4>\n<p>Nokya&#x2122; bulbs are sold in many &#8220;brick &amp; morter&#8221; stores as well as online through our reseller&#8217;s websites as well as online marketplaces such as Amazon and eBay.<\/p>\n<h4>How can I found out what bulb I need?<\/h4>\n<p>If you are unsure what bulb you need for your car please send us an email or give us a call and we will be glad look up your vehicle&#8217;s bulb applications. We will need the year, make &amp; model of your car and preferably model line specifics such as &#8220;Sport&#8221;, &#8220;Limited&#8221;, etc in order provide you with an accurate bulb type.<\/p>\n<h4>What is Kelvin? Is 7000K brighter than 5000K?<\/h4>\n<p>Kelvin refers to &#8220;color temperature&#8221; and the numbers represent color appearance only. 2500K is considered yellow, 3800K is similar to a standard stock bulb. 5000K is white, and 7000K is bluish. The numbers listed on our bulbs are not exact and can vary slightly from one bulb type to another. The Kelvin numbers do not describe brightness at all, it refers to the color appearance only.<\/p>\n<h4>How can I tell if my bulbs are genuine Nokya bulbs?<\/h4>\n<p>Please make sure to only purchase your Nokya&#x2122; bulbs from a reputable source and that should insure that you are purchasing genuine Nokya products. If you have any reason to believe you have purchased a non-genuine Nokya bulb please take some pictures and email them to us so we can determine if they are counterfeit products.<\/p>\n<h4>Are your bulbs plug and play?<\/h4>\n<p>All of our bulbs are plug and play and require no additional modifications other than the use of heavy-duty harnesses on high wattage applications. However those are a very simple plug and play item as well.<\/p>\n<h4>Do I need anything else to use your headlight bulbs?<\/h4>\n<p>These are plug and play which means you do not need anything else. The one exception to that is high wattage bulbs which should not be used without the heavy-duty wire harness extentions.<\/p>\n<h4>How do I install these?<\/h4>\n<p>Our Halogen and HID replacement bulbs install just like your original headlight bulbs. Access to some bulbs can be tricky and others are quite easy. If you have any doubts to your ability to handle this job it&#8217;s probably best to leave it up a professional mechanic or at least a friend who is more mechanically inclined.<\/p>\n<h4>Why do you not recommend high wattage bulbs in fog lights?<\/h4>\n<p>Do to the confined space and overall design of many fog lights the increased heat generated by high wattage bulbs can adversely affect plastic fog light lenses. We also feel that increasing brightness is not something that significantly improves fog light performance.<\/p>\n<h4>How bright are these headlight bulbs?<\/h4>\n<p>Our stock wattage bulbs are similar in brightness to stock clear bulbs. Our high wattage bulbs are slightly brighter than our stock wattage bulbs.<\/p>\n<h4>How long do they last?<\/h4>\n<p>How long an automotive light bulb lasts can depend on many factors. We guarantee our halogen headlight bulbs for one year, but they should last much longer in most cases.<\/p>\n<h4>Do you sell HID kits?<\/h4>\n<p>We do not offer HID conversion kits. We do make OEM type HID replacement bulbs.<\/p>\n<\/div><\/section><\/p><\/div>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p><!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1224","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nokyausa.com\/index.php?rest_route=\/wp\/v2\/pages\/1224","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nokyausa.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nokyausa.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nokyausa.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nokyausa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1224"}],"version-history":[{"count":23,"href":"https:\/\/nokyausa.com\/index.php?rest_route=\/wp\/v2\/pages\/1224\/revisions"}],"predecessor-version":[{"id":2330,"href":"https:\/\/nokyausa.com\/index.php?rest_route=\/wp\/v2\/pages\/1224\/revisions\/2330"}],"wp:attachment":[{"href":"https:\/\/nokyausa.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1224"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}